Elevating the patient experience: the key to practice growth
16 May 2025
BACD Aesthetic & Digital Dentist Theatre
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Learning Content
During this presentation, Carol will give an overview on how to grow and develop your practice to give a 5 star patient experience every time.
- Communication techniques for a 5-star patient experience
- Building rapport and managing nervous patients
- The psychology of treatment acceptance
- Creating a luxury dental experience
Aims
By the end of this presentation attendees should feel more confident in their communication with patients and understand why the patient journey is so important. In delivering a 5 star service, you will elevate the patient experience and gain better case acceptance.