I want to speak to the manager! The patient challenges you wish your team could answer more confidently and effectively
12 May 2023
Practice Management & Services Theatre
A
,
B
,
D
Dealing with patient conflict in the dental practice. Giving delegates a blueprint of how to have those difficult conversations.
- To understand the complaint handling process and regulations
- Know how to provide your teams with knowledge on conflict prevention
- Recognise how we can improve our team/patient communications
.png){kind=logo}
