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Conference Programme 2024

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Complaints: how to deal with them and how not to stress about them

17 May 2024
Enhanced CPD Theatre
A , D

Aimed at all members of the dental team, this lecture will discuss how best to manage complaints occurring in general dental practice in a way that reduces stress, also looking at how to prevent complaints in the first place.

Speakers
Helen Kaney, Senior Dento-Legal Adviser - MDDUS

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