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Conference Programme 2024


Strategies for conflictt resolution in a dental practice

17 May 2024
Dental Nurses' Forum
A , B , D
Strategies for conflictt resolution in a dental practice

Learning Content

Managing conflict in a dental practice is a crucial aspect of maintaining a harmonious work environment and ensuring patient and team satisfaction. Here we will look at some strategies to address the causes, find resolutions, prevent recurrence, and learn from conflicts.

Learning Aims

Effective conflict management should be a whole team approach, and everyone needs to understand the conflict life cycle that we all face in our practices.

Learning Objectives

Understand the causes - How to find resolution - How you can prevent recurrence - How we can learn from conflict.
Lisa Bainham, Chairperson - ADAM Association of Dental Administrators and Managers
Rebecca Silver, Dental Nurse - Dental Nurse Guru