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Conference Programme 2024


Open your eyes and listen

17 May 2024
BDA | N40

Learning Content

It’s amazing what you hear, discover and understand when you listen effectively.

This short presentation provides a step-by-step explanation of how to listen more effectively than ever before, and what an impact this can make in your interactions with patients, third parties and team members - and in your personal life too.  Dentists who can listen really well tend to be more successful, have happier and more satisfied patients and better team relationships.  Why not come along and listen?

Kevin Lewis, Special Consultant - BDA Indemnity