Successfully migrating from capitation to membership plans in only three months
17 May 2024
Practice Owners & Business Management Theatre
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Learning Content
Alan Clarke joins Simon Reynolds to discuss why he ditched capitation plans in favour of membership plans. The change was managed when switching plan provider, which resulted in significant plan administration cost savings. Alan shares his rationale for the change, how he achieved high plan-patient retention and more.
Learning Aims
The ongoing challenges and risks of running capitation (care) plans. - Why membership plans are a simpler and better concept for modern dentistry. - How to communicate the change to patients who already have a capitation plan. - How the change can be efficiently managed alongside switching plan provider, thanks to the bulk transfer process.
Learning Objectives
Know how to grow a successful membership plan base - Understand why practice branding is so important over promoting a third-party brand.
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