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Conference Programme 2024

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Creating durable growth in practice by meeting modern patient expectations

18 May 2024
Practice Owners & Business Management Theatre
A , B
Creating durable growth in practice by meeting modern patient expectations

Learning Content

Join Software of Excellence and discover how to meet modern patient expectations and create a durable growth in practice. Identifying the steps of your patient journey is the first step to ensuring patients are provided a seamless experience in practice. But what does a modern patient expect their journey and experience to look and feel like?

Learning Aims

Define patient expectations for a modern dental practice - Identify opportunities to improve or refine the current patient journey - Provide guidance on these improvements to enable durable business growth.

Learning Objectives

Understand the steps of a patient journey - Be aware of the opportunities to add value at each of these steps - Be able to review their practice’s patient journey and think about each stage and what improvements can be made.
Speakers
Tom Wood, Customer Success Consultant - Software of Excellence

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