Creating durable growth in practice by meeting modern patient expectations
18 May 2024
Practice Owners & Business Management Theatre
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Learning Content
Join Software of Excellence and discover how to meet modern patient expectations and create a durable growth in practice. Identifying the steps of your patient journey is the first step to ensuring patients are provided a seamless experience in practice. But what does a modern patient expect their journey and experience to look and feel like?
Learning Aims
Define patient expectations for a modern dental practice - Identify opportunities to improve or refine the current patient journey - Provide guidance on these improvements to enable durable business growth.
Learning Objectives
Understand the steps of a patient journey - Be aware of the opportunities to add value at each of these steps - Be able to review their practice’s patient journey and think about each stage and what improvements can be made.
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