Regulation, complaints & litigation: what’s changing?
16 May 2026
Dental Business Theatre
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Learning Content
Concerns about complaints, GDC involvement and litigation continue to weigh heavily on dental professionals. With the GDC’s 2026 - 2028 strategy promoting a more supportive, trust-based approach, this panel will discuss the realities of complaints and investigations and explore what the GDC’s updated approach will mean for everyday practice.
Aims
To support dental professionals in understanding the realities of complaints, GDC involvement and litigation, and to provide clarity on the GDC’s 2026 - 2028 strategy, enabling more confident, informed decision-making in practice.
Learning Outcomes
- Distinguish between common myths and the realities of complaints handling, investigations and regulatory processes
- Understand the key principles and priorities of the GDC’s 2026 - 2028 strategy
- Identify how changes in regulatory approach may affect clinicians and practice leaders in everyday practice
- Recognise practical steps that can reduce the risk of complaints and support effective, confident
Chairperson
Speakers
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