The VoIP Shop
- Business & professional services
- IT/Communications equipment & services
- Dental Groups
- Dental services & suppliers
- Professional training courses & qualifications
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We’re The VoIP Shop — a UK-based cloud business phone system provider with over 15 years of telecom experience.
Our dental-specific solution, Dental VoIP Connect, is trusted by 500+ dental practices across the UK to transform how they manage patient calls and communication.
What is Dental VoIP Connect?
Dental VoIP Connect is an AI-powered, cloud-hosted phone system designed specifically for dental practices. It combines advanced VoIP telephony with intelligent call automation and software integrations tailored to the dental sector.
Key Benefits
- 📞 Never miss a patient call — 24/7 call answering with out-of-hours emergency routing
- ⏱️ Save staff time through intelligent call routing and automated appointment capture
- 👨💻 Improve patient satisfaction with professional, personalised communication
- 🔒 Fully GDPR compliant, secure, and built for busy practices
Smart Features
- AI Receptionist with bespoke audio branding
- Professional call queuing and seasonal messaging
- Secure call recording for compliance and training
- Hot-desking and remote working support
- Advanced daily and weekly reporting
- Enhanced caller ID with CRM click-to-call and contact sync
- Automatic screen-pop showing patient information on incoming calls
Industry Integrations
Works seamlessly with leading dental software, including:
Dentally, Software of Excellence (SOE), R4, Aerona, ByteGear, Pearl and more — helping practices answer calls with context and efficiency.
Connectivity Services
We go beyond phone systems to keep your practice connected and productive:
- 🌐 Business and full-fibre broadband services for ultrafast, reliable connectivity
- 📱 SIM connectivity and mobile solutions for practice mobiles, remote teams, and IoT
- ☁️ Unified communications and cloud call centre platforms for seamless team collaboration
IT & Compliance Support
🖥️ IT Support Services
Proactive IT support for dental practices, including:
- Device and network management
- Troubleshooting and technical assistance
- Ongoing support to keep systems running smoothly
🛡️ Compliance Services
Delivered in partnership with specialist providers to help practices meet regulatory and data-security requirements:
- GDPR compliance support
- Cyber Essentials certification
- NHS DSPT guidance
- ISO 27001 and data security frameworks
- Ongoing compliance management and audits
Who It’s For
✔ Independent and multi-site dental practices
✔ NHS, private, and mixed clinics
✔ Specialist, cosmetic, and orthodontic centres
Visit Us at Stand J18
See Dental VoIP Connect live at The Dentistry Show and discover how your practice can capture every call, save staff hours, and elevate patient service.
Address
Dock 3, Office 10330 Exploration Drive
Leicester
Leicestershire
LE4 5ju
United Kingdom
Contact Exhibitor
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Dental VoIP Connect is an AI-powered cloud VoIP phone system built specifically for dental practices. It combines modern telephony with smart call automation and deep software integrations to help dental teams capture every patient call, reduce no-shows, and streamline appointment management — all while improving patient communication and practice efficiency. Trusted by over 500 UK clinics, this solution supports single-site and multi-location practices with fully compliant, secure communications and 24/7 UK-based support. -
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AI Receptionist from The VoIP Shop is an intelligent telephony solution that uses advanced voice AI to answer, route, and manage calls on behalf of your business. Seamlessly integrated with cloud phone systems and voice agents, it handles enquiries, appointments, and call flows with human-like comprehension - helping teams deliver better customer experiences and never miss another call. -
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Dedicated Broadband Services from The VoIP Shop deliver business-grade internet connectivity designed for reliability, performance, and support for mission-critical applications. Built on fibre and high-capacity networks, these services include standard business broadband, fibre broadband, superfast broadband, and ultrafast broadband, each tailored to support VoIP communication, cloud systems, file transfers, and everyday business internet needs. -
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SIM Connectivity from The VoIP Shop provides flexible business-grade mobile SIM solutions that keep teams connected with unlimited calls, texts, and data on the UK’s leading networks. These managed SIM plans are designed to support business communications with 30-day rolling terms, dedicated account management, and options including eSIM capabilities — perfect for on-the-go connectivity and mobile workforce needs. -
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The VoIP Shop (trading as Reliance IT) provides proactive managed IT services and comprehensive technology support tailored for modern businesses. From infrastructure management and cybersecurity to networking, data protection, and software support, Reliance IT keeps your operations secure, stable, and scalable so your team can focus on growth with confidence. -
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The VoIP Shop (trading as Compliance Provider) delivers managed compliance solutions designed to help organisations meet regulatory, data protection, and cybersecurity requirements with confidence. From GDPR and Cyber Essentials to NHS and ISO frameworks, the service provides expert-led, end-to-end compliance support tailored to healthcare and technology-driven businesses.
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